Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Our sellers will utilise a number of carriers, in most circumstances we provide free shipping on every thing you purchase
Do You Ship Internationally?
Our sellers will offer shipping to locations worldwide, simply add the item to the basket and the system will show the available local items.
How Long Will It Take To Get My Package?
In most cases within 2-3 days. Depending on your location, it may take a little longer if you are overseas, or due to holidays.
PAYMENT
What Payment Methods Are Accepted?
We utilise Amazon to process your payment, all your transactions will be handled by them and you details are never shared with others.
Is Buying On-Line Safe?
Security is paramount this is why we insure the items we introduce onto the marketplace. All orders are protected by Amazon buyer protection.
Order & Returns
How do I place an Order?
Simply browse the online store, or use the search feature, add the item to your basket and then checkout.
How Can I Cancel Or Change My Order?
You can login to your account and cancel at anytime, if your order has dispatched simply reach out to the seller and advise them, they will need to contact the carrier to arrange a return.
Do I need an account to place an order?
No you do not need an account. We utilise Amazons payment system to carry out payments so if you have an account with Amazon there will be no need to login.
How Do I Track My Order?
Once your order has shipped by the seller you will get regular updates and tracking information to check with the sellers carrier
How Can I Return a Product?
Simply contact the seller and they will take care of it for you.